The Red Hat Enterprise Linux Subscription Guide is your key to choosing the subscriptions that best meet your technical and business needs, regardless of the version of Red Hat Enterprise Linux you need to provide. The manual also describes the terms of your subscriptions and contains information about managing and extending subscriptions. Yes, customers can purchase additional technical support for Red Hat products in their environment. However, as long as a customer has active Red Hat subscriptions, they must manage one subscription for each instance of the Red Hat Enterprise product in the region. Third-party technical support does not relieve a customer of the requirement to purchase Red Hat subscriptions for all installations or instances if you have active Red Hat subscriptions that are relevant to the environment. Red Hat products are provided on an instance-by-installation basis, allowing access to all subscription benefits for the duration of the subscription. Red Hat also offers a subscription model that allows you to run an unlimited number of Red Hat Enterprise Linux virtual instances and is best suited for high-density virtual environments. This subscription model is offered on the basis of a pair of physical sockets. Red Hat subscriptions are valid for a limited time in accordance with your organization`s contract with Red Hat. One-year subscriptions are the most common. The only way to continue to get the most out of your Red Hat subscriptions, including technical support, security patches, product upgrades, and full participation in an ecosystem of partners and experts, is to extend them on time.
90, 60, and 30 days before a subscription expires, the person specified in the contract receives emails from Red Hat. These reminders contain instructions for renewing subscriptions. The type of renewal depends on how the subscriptions were purchased. If you think your organization isn`t receiving emails or that the emails are going to the wrong person, contact Red Hat Customer Service or call 1-888-REDHAT-1. Customers are contacted by email and/or a representative before the end of the subscription. . . .